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How to remove WARNING! MAC OS Is Infected from Mac?

What is WARNING! MAC OS Is Infected?

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'WARNING! MAC OS Is Infected' is a fake error similar to Apple Security Alert, Apple Support Center - Attention!!, Apple Warning Alert, and many others. This error is displayed by a malicious website that users often visit inadvertently - they are redirected by various potentially unwanted programs (PUPs). These programs also deliver various 'malvertising' ads (pop-ups, banners, coupons, etc.), record information (mostly, about web browsing habits), and misuse system resources.

This error states that the system has been infected and that the malware must be removed and system repaired immediately. Users are advised that they must not hesitate to call Apple technical support via the telephone number ('1-844-658-5859') provided. Certified technicians then supposedly guide users through the malware removal process. Bear in mind, however, that 'WARNING! MAC OS Is Infected' is a scam. This error is fake and has nothing to do with Apple. In fact, cyber criminals claim to be certified technicians and attempt to monetize their services that are not needed. In addition, these people often trick users into granting remote access to their computers. Once connected, cyber criminals stealthily install malware and/or change system settings. Then they claim to detect additional errors and offer further help for an additional fee. Therefore, we strongly advise you to ignore 'WARNING! MAC OS Is Infected' and to never call the aforementioned telephone number. This error can be removed by closing the web browsing or rebooting the system. Be aware that some malicious websites and PUPs mine cryptocurrency or run other unwanted processes in the background. They misuse system resources without users' consent, thereby significantly diminishing overall computer performance. Potentially unwanted programs are also known to gather various information that might contain personal details. This data is sold to third parties. Furthermore, PUPs often deliver malicious ads using various tools that enable placement of third party graphical content on any site. Therefore, the ads usually conceal underlying content, thereby diminishing the browsing experience. Malicious ads may also lead to rogue websites and/or execute scripts that download and install malware. Therefore, even accidental clicks can result in high-risk computer infections. For these reasons, we advise you to uninstall all potentially unwanted programs immediately.

As mentioned above, 'WARNING! MAC OS Is Infected' shares many similarities with dozens of other fake errors. Each and each one claims that the system is damaged , however, these false claims are merely attempts to extort money from unsuspecting users. Potentially unwanted programs are also very similar. By offering various 'useful features', PUPs trick users into believing that these programs are legitimate and useful, however, that all potentially unwanted programs only generate revenue for the developers. Therefore, only very few give real value for regular users. Most merely promote rogue websites (unwanted redirects), deliver malicious ads, gather information, and misuse system resources. These programs pose a direct threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

Research shows that some PUPs have official download websites, however, most are distributed using a deceptive marketing method called 'bundling', and via the aforementioned malicious ads. Therefore, users often install PUPs inadvertently or PUPs stealthily infiltrate their systems without permission. Bundling is stealth installation of third party software together with regular apps. Developers hide bundled programs within the 'Custom/Advanced' settings or other sections of the download/installation processes. Many users are careless during download and installation - they rush and skip steps. In addition, many users click various ads. This behavior often leads to inadvertent installation of potentially unwanted programs.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Therefore, pay close attention when downloading/installing software and browsing the Internet in general. If possible, select the 'Custom/Advanced' settings, carefully analyze each window of the download/installation dialogues, and decline offers to download/install third party programs. Bear in mind that third party download/installation tools are monetized by promoting dubious programs (the 'bundling' method). Therefore, we recommend that you avoid using such tools - your software should be downloaded from official sources only, using a direct download link. Most malicious ads appear legitimate, as developers invest a great deal of time and money into their design, however, these ads are distinguishable for their redirects - most lead to survey, adult dating, pornography, and other similar sites. Therefore, if you encounter this type of ad or website, immediately remove all suspicious apps and browser plug-ins.

Text presented within 'WARNING! MAC OS Is Infected' pop-up scam:

WARNING!
MAC OS is infected with Viruses and other malicious applications. Viruses must be removed and system damage repaired. It is necessary to Call Apple Support 1-844-658-5859 and follow Virus removal procedure immediately, please proceed.
** If you leave this site your Mac OS will remain damaged and vulnerable **

Appearance of 'WARNING! MAC OS Is Infected' scam (GIF):

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▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

• STEP 1. Remove PUP related files and folders from OSX.
• STEP 2. Remove rogue extensions from Safari.
• STEP 3. Remove rogue add-ons from Google Chrome.
• STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted programs removal:

Remove PUP-related potentially unwanted applications from your 'Applications' folder:

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove 'warning! mac os is infected' virus related files and folders:

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder... bar, type: /Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware generated files in the /Library/Application Support folder:

In the Go to Folder... bar, type: /Library/Application Support

In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:

In the Go to Folder bar, type: ~/Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware-generated files in the /Library/LaunchDaemons folder:

In the Go to Folder... bar, type: /Library/LaunchDaemons

In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

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Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

'WARNING! MAC OS Is Infected' virus removal from Internet browsers:

Remove malicious extensions from Safari:

Remove 'warning! mac os is infected' virus related Safari extensions:

Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.

In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious plug-ins from Mozilla Firefox:

Remove 'warning! mac os is infected' virus related Mozilla Firefox add-ons:

Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.

Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Remove malicious extensions from Google Chrome:

Remove 'warning! mac os is infected' virus related Google Chrome add-ons:

Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.

In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

The “Mac OS Support Alert” is classified as misleading advertising. It is designed to trick you into calling a fake Mac Support Service. This web-site can display fake alerts or reroute the Safari, Mozilla Firefox and Chrome on other misleading and malicious web-sites. If you are seeing the “Mac OS Support Alert” pop-up scam then this might be a sign that the malicious software from the adware (also known as ‘ad-supported’ software) family get installed on your MAC OS.

The adware changes the Google Chrome, Mozilla Firefox and Safari settings to open a ton of unwanted popup ads on all web sites, including websites where previously you advertisements have never seen. These advertisements can be varied: pop-up windows, boxes, in-text ads, different sized banners and so on.

The adware that shows misleading “Mac OS Support Alert” pop up warnings can attack your Apple Mac’s browsers such as the Safari, Firefox and Google Chrome. Maybe you approve the idea that the pop-up advertisements from it is just a small problem. But these intrusive “Mac OS Support Alert” advertisements eat MAC system resources and slow down your MAC OS’s performance.

Even worse, the ad-supported software can be used to collect your personal information that may be later transferred to third parties. You do not know if your home address, account names and passwords are safe.

So, obviously, you need to remove the adware without a wait. Use the free steps below. This guide will help you clean your Apple Mac of ad supported software and thereby remove the “Mac OS Support Alert” popup ads.

Remove “Mac OS Support Alert” pop-up scam (removal guide)

In the few simple steps below we will have a look at the adware and how to delete “Mac OS Support Alert” from Firefox, Safari and Chrome browsers for Apple Mac, natively or by using a few free removal tools. Read this manual carefully, bookmark or print it, because you may need to close your web-browser or reboot your computer.

To remove “Mac OS Support Alert”, complete the steps below:

1. How to remove “Mac OS Support Alert” fake alerts without any software
2. Delete “Mac OS Support Alert” fake alerts with free programs

How to remove “Mac OS Support Alert” fake alerts without any software

Read this “How to remove” section to know how to manually get rid of adware which shows misleading “Mac OS Support Alert” pop up scam on your MAC. Even if the steps does not work for you, there are several free malicious software removers below that can easily handle such adware that causes multiple misleading “Mac OS Support Alert” alerts and pop ups.

Remove adware through the Finder

It’s of primary importance to first identify and remove all potentially unwanted programs, adware apps and hijackers through the ‘Applications’ section of the Finder.

Open Finder and click “Applications”.

Very carefully look around the entire list of applications installed on your MAC system. Most probably, one of them is the ad-supported software that causes internet browsers to show misleading “Mac OS Support Alert” pop up scam. If you have many applications installed, you can help simplify the search of harmful apps by sort the list by date of installation.

Once you’ve found a dubious, unwanted or unused program, right click to it and choose “Move to Trash”. Another method is drag the application from the Applications folder to the Trash.

Don’t forget, choose Finder -> “Empty Trash”.

Remove “Mac OS Support Alert” pop-up from Chrome

Reset Chrome settings to get rid of “Mac OS Support Alert” popup scam. If you are still experiencing issues with “Mac OS Support Alert” popup warnings, you need to reset Google Chrome browser to its original state. This step needs to be performed only if adware has not been removed by the previous steps.

1. First launch the Google Chrome and click Menu button (small button in the form of three dots).
2. It will open the Google Chrome main menu. Select More Tools, then click Extensions.
3. You’ll see the list of installed plugins. If the list has the addon labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following instructions: Remove Chrome extensions installed by enterprise policy.
4. Now open the Chrome menu once again, click the “Settings” menu.
5. You will see the Chrome’s settings page. Scroll down and click “Advanced” link.
6. Scroll down again and press the “Reset” button.
7. The Google Chrome will display the reset profile settings page as shown on the image above.
8. Next click the “Reset” button.
9. Once this task is complete, your internet browser’s new tab, search provider by default and start page will be restored to their original defaults.
10. To learn more, read the post How to reset Chrome settings to default.

Delete “Mac OS Support Alert” from Firefox by resetting web browser settings

If Firefox settings are hijacked by the ad supported software, your web browser displays annoying pop-up advertisements, then ‘Reset Mozilla Firefox’ could solve these problems. However, your saved bookmarks and passwords will not be lost. This will not affect your history, passwords, bookmarks, and other saved data.

Click the Menu button (looks like three horizontal lines), and click the blue Help icon located at the bottom of the drop down menu as displayed on the screen below.

A small menu will appear, click the “Troubleshooting Information”. On this page, press “Refresh Firefox” button as shown below.

Follow the onscreen procedure to return your Firefox web-browser settings to their default values.

Remove “Mac OS Support Alert” fake alerts from Safari

If you find that Safari internet browser settings having been modified by adware which cause misleading “Mac OS Support Alert” pop-up warnings to appear, then you may return your settings, via the reset web browser procedure.

Click Safari menu and select “Preferences”.

It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious extensions on left panel, choose it, then click the “Uninstall” button. Most important to get rid of all unknown extensions from Safari.

Once complete, click “General” tab. Change the “Default Search Engine” to Google.

Find the “Homepage” and type into textfield “https://www.google.com”.

Delete “Mac OS Support Alert” fake alerts with free programs

If you’re unsure how to remove “Mac OS Support Alert” pop up easily, consider using automatic adware removal apps which listed below. It will identify the ad supported software which designed to show misleading “Mac OS Support Alert” popup within your internet browser and remove it from your computer for free.

How to automatically get rid of “Mac OS Support Alert” with MalwareBytes

You can remove “Mac OS Support Alert” popup scam automatically with a help of MalwareBytes AntiMalware (MBAM). We recommend this free malicious software removal utility because it can easily get rid of hijacker, ad supported software, potentially unwanted programs and toolbars with all their components such as files, folders and registry entries.

Please go to the link below to download MalwareBytes.

When the download is complete, close all windows on your Apple Mac. Further, open the saved file. Follow the prompts.

The MalwareBytes Anti-Malware (MBAM) will automatically start and you may see its main window as shown in the following example.

Next, click the “Scan Now” button to begin checking your Apple Mac for the adware that causes multiple misleading “Mac OS Support Alert” alerts and pop-ups. Depending on your Apple Mac, the scan can take anywhere from a few minutes to close to an hour. During the scan MalwareBytes Free will detect threats present on your MAC OS.

When finished, the results are displayed in the scan report. Next, you need to click “Remove Selected Items” button.

The MalwareBytes Anti-Malware (MBAM) will remove ad supported software that cause misleading “Mac OS Support Alert” pop-up scam to appear and add items to the Quarantine.

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Block “Mac OS Support Alert” fake alerts and other undesired sites

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By installing an adblocker application such as AdGuard, you are able to block “Mac OS Support Alert” scam, autoplaying video ads and get rid of a lot of distracting and intrusive ads on web pages.

Visit the following page to download the latest version of AdGuard for Mac.

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Once the downloading process is finished, start the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you start your MAC system, AdGuard will run automatically and stop unwanted ads, “Mac OS Support Alert” scam, as well as other malicious or misleading web pages.

Where the “Mac OS Support Alert” pop up comes from

The ad supported software is bundled with various free programs, as a supplement, which is installed automatically. This is certainly not an honest way to get installed onto your Apple Mac. To avoid infecting of your Apple Mac and side effects in the form of annoying “Mac OS Support Alert” pop-up advertisements, you should always carefully read the Terms of Use and the Software license. Additionally, always select Manual, Custom or Advanced setup type. This allows you to disable the setup of unnecessary and often harmful software. Even if you uninstall the free programs from your MAC OS, this adware will not be fully removed. This means that you should manually delete ad-supported software that causes misleading “Mac OS Support Alert” pop up on your browser by follow the tutorial above.

To sum up

Now your MAC OS should be free of the adware which shows misleading “Mac OS Support Alert” pop up scam on your MAC. We suggest that you keep MalwareBytes Anti Malware (MBAM) (to periodically scan your MAC for new ad supported softwares and other malware) and AdGuard (to help you block annoying pop ups and harmful sites). Moreover, to prevent any adware, please stay clear of unknown and third party applications.

If you need more help with “Mac OS Support Alert” popup warnings related issues, go to here.